Privacy Policy

 

LYV Naturally, LLC (DBA: “Swell Foods”) Privacy Policy

Last Updated: 11/7/2016

LYV Naturally, LLC will only use the information you share with us to process your orders and to enhance your shopping experience. We do not rent, trade, or sell your personal information to others. And, we respect your preferences in how we use it. 

LYV Naturally, LLC PRIVACY POLICY

WHAT INFORMATION DO WE GATHER?

We collect only the minimum amount of information that   When you place an order, we ask for your name, e-mail and mailing addresses, credit card number and expiration date and the phone number of your shipping address. We need this information to process and fulfill your orders, and to notify you of your order status.

When you request newsletters or reminder services, we ask for your e-mail address and zip code. Then we forward any information you request to your e-mail account.  We request area codes so that we can insure that we only send you relevant information based on where you live.

When you enter one of our contests or promotions, we may ask for your name, phone number, e-mail, area code and mailing addresses. We use this information to administer the contest and notify you if you win.

If you have provided us with an e-mail address, we may use it occasionally to notify you about important changes to our web site, store openings, new services, or special offers. If you prefer not to receive these updates, we respect your wishes. Simply contact us with your request. Make sure to let us know if you have given us more than one e-mail account.

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to remember your registration information when you return to our site and keep track of your shopping cart. We may also use cookies to display personalized advertisements on other Web sites (e.g., LYV Naturally, LLC Associates with content served by LYV Naturally, LLC).

The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Note, if you disable cookies you will not be able to make purchases from our website or utilize other important website features.

We contract with other companies to provide certain services for us including: shipping, email distribution, market research, name and address verification, promotions management and payment processing. We provide these companies with only the information they need to perform their services for us and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone other than us.

WE PROTECT YOUR INFORMATION

In order to place your orders and access your account information, you will need to sign in to our secure server. The Secure Sockets Layer (SSL) software* encrypts all the information you provide before it is sent to us. In order for SSL security to work, you must use an SSL enabled browser.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; (c) any such information and data may be viewed or tampered with in transit by a third party; and (d) WHEN YOU TRANSFER ANY INFORMATION TO US, YOU DO SO AT YOUR OWN RISK.

If you still have concerns about ordering electronically, feel free mail your order to:

LYV Naturally, LLC

40 Oceano Ave. #17

Santa Barbara, CA93109

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

We do not sell or trade your personal information to advertisers, marketers, or anyone else without your consent.

We will not release any information on you to anyone without your consent, [except as necessary to comply with court orders or other authorities].

To provide you with improved services, we may use aggregated pools of data (without personal identifiers) for research and commercial purposes.

We may also provide aggregate statistics about our sales, traffic patterns, and related site information to reputable third parties, but these statistics do not include any personally identifiable information.

WE RESPECT YOUR CONSENT

By using our web sites, you consent to the collection and use of this information by LYV Naturally, LLC. We pledge to keep you informed and updated on our privacy policy. Any changes to our policy will be posted on this web page, so you are always aware of what information we collect, how we use it, and how we protect it.

Please Give Us Your Feedback

We value your business and any concerns you have are important to us. If you have further questions about your privacy, please contact us.